Privacy Policy

At AXIOKORE, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, process, and protect your information when you use our e-learning platform.

1. Data Controller

The data controller for the processing of personal data collected on this platform is:
AXIOKORE, SARL au capital de 10.000 €, located at Birloton Pigeon 97125 Bouillante.
Contact email: vmeurice@hotmail.com.

2. Data We Collect

We collect and process the following information to provide you with our services:

• Account Details: First name, last name, email address, password hash, and language preference.
• Activity Data: Enrolled courses, lessons visited, lessons marked as completed, and overall course progression.
• Billing and Transaction Information: When you purchase a course, your payment is processed by Stripe. We collect transactional data (amount, invoice status) but never store your full credit card details.
• Session Data: IP address, connection history, and cookies necessary for authentication and session management.

3. Purposes of Data Processing

We process your personal data for the following purposes:

• To create and manage your user account.
• To track your educational progression and enable course features.
• To process payments and deliver invoices for purchased courses.
• To send administrative emails (activation links, quick access links, password updates, invoices).
• To secure the platform and prevent fraudulent access.

4. Data Retention

Your personal data is stored as long as your account remains active on the platform. If you request the deletion of your account, we will erase all your personal details, except transaction invoices which we are legally required to keep for tax and accounting purposes (usually 10 years in France).

5. Third-Party Sub-processors

We do not sell or lease your personal information to third parties. We share your data only with trusted service providers necessary to operate the platform:

• o2switch (France) — Our web hosting provider.
• Stripe (USA/EU) — Our secure payment processing partner.

6. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete information.
• Right to erasure (right to be forgotten): You can request the deletion of your account and personal data.
• Right to restrict or object to processing: You can ask us to stop processing your data.
• Right to data portability: You can request your data in a structured, machine-readable format.

To exercise any of these rights, please email us at vmeurice@hotmail.com. We will respond to your request within 30 days.